Privacy & Data Protection

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

WHAT DATA DO WE COLLECT?

KOMFI spol. s r.o. collects the following data:
• Personal identification information (Name, E-mail address, phone number, etc.)
• Product type and serial number (In case of service requests)

HOW DO WE COLLECT YOUR DATA?

You directly provide KOMFI spol. s r.o. with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via E-mail.
• Use or view our website via your browser’s cookies.
• Product type and serial number (In case of service requests)
• KOMFI spol. s r.o. may also receive your data indirectly from the following sources:
• Our dealer network
KOMFI spol. s.r.o. může získat Vaše data nepřímo z těchto zdrojů:
– Síť dealer a partnerů

HOW WILL WE USE YOUR DATA?

KOMFI spol. s r.o. collects your data so that we can:
• Process your order and manage your account.
• E-mail you with special offers on other products and services we think you might like.
• Provide support and technical assistance.
• When KOMFI spol. s r.o. processes your order, it may send your data to, and also use the resulting information from, credit
reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

KOMFI spol. s r.o. securely stores your data at internal servers that our controlled by and only accessible by KOMFI spol. s r.o.

MARKETING

KOMFI spol. s r.o. would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive special offers and news etc, you may always opt out at a later date.
You have the right at any time to stop KOMFI spol. s r.o. from contacting you for marketing purposes or giving your data to other members of the KOMFI spol. s r.o. Group.
If you no longer wish to be contacted for marketing purposes, please write to us.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

KOMFI spol. s r.o. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request KOMFI spol. s r.o. for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that KOMFI spol. s r.o. correct any information you believe is inaccurate. You also have the right to request KOMFI spol. s r.o. to complete the information you believe is incomplete.
The right to erasure – You have the right to request that KOMFI spol. s r.o. erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that KOMFI spol. s r.o. restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to KOMFI spol. s r.o.’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that KOMFI spol. s r.o. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our E-mail:
Write to us: info(at)komfi.cz

COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org.

HOW DO WE USE COOKIES?

KOMFI spol. s r.o. uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:
• Functionality – KOMFI spol. s r.o. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – KOMFI spol. s r.o. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. KOMFI spol. s r.o. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies or remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

PRIVACY POLICIES OF OTHER WEBSITES

The KOMFI spol. s r.o. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY

KOMFI spol. s r.o. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on August 7 2019.

HOW TO CONTACT US

If you have any questions about KOMFI spol. s r.o.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
E-mail us at: info(at)komfi.cz

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that KOMFI spol. s r.o. has not addressed your concern in a satisfactory manner, you may contact us.
E-mail us at: info(at)komfi.cz